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Wednesday, February 27, 2008

02/26/2008 - Elefante Installer Scripts Updates
To the attention of all our clients! We are glad to inform you of the latest updates to our Elefante Installer scripts package that are currently in progress and will take effect within 24 hours.Thoroughly renewed Joomla and phpBB scripts are being incorporated. To the current Joomla 1.0.12 (updated to version 1.1.15) new Joomla 1.5.1 is added. To the current phpBB 2.0.22 (updated to version 2.0.23) new phpBB 3.0.0 is added. The new versions will not replace the older ones, but both versions of each script will be available for you to choose from, according to your individual needs and requirements.Hereby follows a list of several scripts that will be updated to support newer versions:
Joomla 1.0.12 - version to be supported 1.1.15
phpBB2 2.0.22 - version to be supported 2.0.23
phpWebSite 1.1.0 - version to be supported 1.4.0
Drupal 5.1 - version to be supported 6.0
Wordpress 2.2.1 - version to be supported 2.3.3
Coppermine 1.4.10 - version to be supported 1.4.16
All system failures or any other problems you might have been facing when working with PHPTickets, Maian Events, phpWebSite, b2evolution or OsCommerce are to be removed! All these scripts are expected to show highest-level performance afterwards.The XML response error in Internet Explorer, caused by "`" or "-" symbols present, is to be fixed. The Phpformgenerator will be modified not to generate invalid forms.We hope that the new adjustments will contribute to the fluent integration of the Elefante Installer scripts within our system and guarantee satisfactory performance of the package to our most demanding users.All updates are to take effect in your control panels within 24 hours. Should you encounter any further problems, while working with our scripts package, please do not hesitate to immediately report them to our Support Department.

02/11/2008 - Chinese Language Now Available in the Control Panel
It is our pleasure to announce that the Web Hosting Control Panel now supports Chinese language, in particular Traditional Chinese and Simplified Chinese. This is our present for the Chinese-speaking clients from around the world on the occasion of the Chinese New Year. You can set the language of your Control panel to Chinese (Traditional or Simplified) from the Customize Control Panel section that is available in the My Account menu, or through the drop down menu at the top of the Control panel's main page.

11/29/2007 - Round Cube Webmail Software Launched
We would like to inform you that the Round Cube webmail software has been added to the Horde and Supreme Web Mail tools that are currently used for web-based e-mail management. Round Cube is pretty simple and reliable software that maintains the basic e-mail functions in combination with user-friendly interface. You will see the Round Cube on the webmail selection page that is accessible through the web hosting Control Panel -> E-Mail Options -> Webmail. If you experience any difficulties while using the new webmail software, please send us your feedback using the Open New Ticket link in the Help Center of the Control Panel.

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11/21/2007 - .DE Domains Available for Registration and Management
The .DE TLD has been made available for registration and management in the Control Panel. This is the TLD for Germany and we believe that its implementation will meet the needs of our customer from Germany. It is worth mentioning that the registry of this domain, DENIC, has a few special requirements for the registration and management of .DE domain names and here you can learn about them. WHOIS / Contact Information:In order to approve a registration request, the registry has set a requirement for street address or P.O. Box within Germany in the administrative contact section. To fulfill this requirement, an additional step has been added after the WHOIS information Please note that the .DE registry, DENIC may not approve the registration if the address is not correct. Registration Period:The registration period varies between 1 to 10 years. Renewals for multiple years are possible as well. Domain Renewal:.DE domain name can be renewed successfully up to 10 days before the expiration date. When less than 10 days are left to the domain's expiration date, it gets a "Transit" status and the registry attempts to contact the registrant. If, after 4 weeks, there is no response, the domain is transferred to DENICdirect for further management and the registrant must contact then, in order to renew the domain name. WHOIS / ID Protection:This service is not applicable for .DE domain names. Registrar Change / Transfer:It is not possible to change the registrar of .DE domain names. We believe that the information that we have provided would be sufficient to clarify the situation with the .DE domain names. In the Register / Transfer tab of the Domain Manager, there is a TLD Info page where one can find a detailed review of all TLDs on offer.

11/14/2007 - .COM.MX Extension Added to the Domain List
We are glad to inform you that the .COM.MX domain extension has just been made available in the Domain Manager of the web hosting Control Panel. As you probably know, the .MX TLD is for Mexico but, unlike the most of the country domain names, there are no restrictions for nationality or residence in this country and anyone can order and use such domain names. However, there is a special requirement set by the nicMX registry that imposed an additional step to be added to the domain registration process. Here comes some more information regarding the features of the new extension: Registration Period: .COM.MX domain names can be registered only for a 2-year period. Domain Renewal: Domain renewal is possible for 1 year and must be ordered before the expiration date. If a domain name expires, it is removed from our account with our registrar, and becomes available for registration at least 16 days after the date of expiration. Pre-Configuration: The step that follows the WHOIS information form requires the registrant to agree with the aforementioned domain renewal requirement. WHOIS Management: Once a .COM.MX domain is registered, the registrant can modify the WHOIS only with a trouble ticket opened from the Help Center that is available in the Control Panel. The support team will forward the request to the attention of the domain registrar for approval and will inform the registrant whenever there is a resolution for approval or rejection, sent by the nicMX registry. WHOIS / ID Protection: This service in not available for .COM.MX domain names. Registrar Change / Transfer: It is possible only to transfer .COM.MX domain names away to another registrar, while transfers to us is not supported by our registrar. The .DE top-level domain (TLD) will also be made available for registration and management soon. We will let you know as soon as this is done.

11/13/2007 - .EU Added to the Domain Extension List
The .EU top-level domain (TLD) has been added for registration and management in the Control Panel of the web hosting accounts. We believe that our customers from Europe will take advantage of this TLD when searching for appropriate domain names for their websites.The .EU TLD is for the European Union and, thus, can be registered by any person or organization established within the European Union. Hereby follows some information about the management of .EU domain names: Registrant Location: There is a requirement for the registrant (person or organization) to be established within the European Union. Registration Period: The registration period for .EU domain names is 1 year, which applies also for their renewal.Domain Renewal: Renewal requests will be accepted by the date of expiration (e.g. September 14th, 2008) or by the 20th of the month of expiration, in cases when the date of expiration is after that date (e.g. September 25th, 2008).Example: If the name expires on Sept 14th, 2008, then a renewal request must be received by Sept 14th, 2008. If a name expires on September 25th, 2008, the renewal request must be received prior to September 20th, 2008.Pre-Configuration: As there are requirements for the registrant's location or origins, the domain registration interface will prompt the registrant to enter a valid address within the European Union. The .EU registry EURid will check the information and the registration request will be approved or rejected. Of course, the registrant will be notified via a trouble ticket in case there are any problems. WHOIS Management: Once the domain has been registered with certain WHOIS information, the information can not be edited. However, minimal corrections are possible as an exception. Such requests must be sent to our support team via the ticketing system available in the Help Center of the web hosting Control Panel. One should have in mind that the registrant's personal or company name can not be modified because such changes are considered as 'formal transfer'. In order to execute transfer of the domain ownership, the registrant must contact directly the EURid registry using the information on their webpage. WHOIS / ID Protection: This service in not available for .EU domain names. Registrar Change / Transfer: It is not possible to change the registrar of an .EU domain name. In addition to .EU domain names, in the next couple of days the .DE TLD will be added to the domain extensions' list as well. We will let you know as soon as it is done.

11/06/2007 - .ME.UK Domains Available Now, .EU and .DE Coming Soon!
We are glad to inform you that the new TLD .ME.UK has been released and is now available for registration through the Web Hosting Control Panel. The management policy of the .ME.UK top-level domain is relevant to the rest of the .UK TLDs that we offer for registration and comes with the same special features, the most important of which are:- 2-year registration period- renewal available again for a 2-year period- renewal requests processed only during the 5-month period before the expiration date - the WHOIS information cannot be altered directly from the Control Panel - the UK registry, Nominet, must be contacted by the domain name owner for WHOIS changes.To learn more about the specific .UK domain features, please refer to the previous news that concerns the CO.UK and .ORG.UK domains' release.
New TLDs coming soon - .EU and .DE!The .EU and .DE top-level domains are to be available shortly, as well. They have the following specifications: .EU - The .EU TLD is the unique TLD set for the European Union and, thus, can be registered by any person or organization established within the European Community. Registration of .EU domain names is possible for 1-year period only, and renewal must be ordered before the expiration date for the same period. Typically for the most of the TLDs (country code domain names), WHOIS / ID Protection is not supported. .DE - This is the TLD for Germany - probably the chociest country TLD lately. However, there is a special requirement set by the registry of this domain, DENIC, referring to the registrant's address information that needs to be presented at the time of registration. According to that requirement, it is obligatory, when entering the administrative contact information, a street address or P.O. Box within Germany to be presented, in order to gain approval of the registration. There is no WHOIS /ID Protection service available for .DE domain names and it is possible to choose a registration period from 1 to 10 years.


11/02/2007 - UK and CA Domain Names Have Just Been Made Available
We are pleased to inform you that today we have made available for registration through the Web Hosting Control Panel the .UK and .CA domain extensions (top-level-domains or TLDs). We know how desired they are and hope that these extensions will satisfy the needs of our clients from the United Kingdom and Canada.Let's present the new TLDs and have a look at their special requirements now..UK (.CO.UK and .ORG.UK) Domain NamesThe .UK TLD stands for the United Kingdom. We've made available the .CO.UK and .ORG.UK SLDs (second-level-domains), which can be used for registration or transfer purposes. The domain names registered with these SLDs possess some special features that make their management different from that of .com, .net, etc. TLDs. The differences concern the registration period, the renewal policy and the WHOIS info management.Registration period: The registration period for the .UK domains is 2 years.Renewal policy: Domain renewals are possible for a 2-year period only. What's more, renewal is only possible in cases when 5 months, or less, are left until the expiration date.WHOIS management: Modification of the WHOIS info is not possible through the Control Panel. The UK registry Nominet must be contacted directly by the domain owner when the WHOIS info must be changed. The reason for this restriction is that there are certain fees that must be paid to Nominet and that such changes are considered as formal transfer..CA Domain NamesThe Canadian registrar CIRA has some special requirements for the registrants and for the management of the WHOIS information.Registrant requirements: .CA domain names can be registered by Canadian citizens, individuals having permanent residency in Canada and companies under the laws of Canada. Because of this requirement, additional contact details are required during the registration procedure itself and that is why we have made a separate page as a step of the domain registration process. This page allows you to choose the correct attribute from the list of options. WHOIS management: The registrant cannot change the WHOIS in order to transfer ownership from one person or organization to another, but can change registrant's address, phone number and other contact details. However, in order to modify this info, you will have to submit a trouble ticket to the Customer Support staff from the Help Center section in the Web Hosting Control Panel. It should be noted that both domains are transferable between different registrars and that no EPP authorization key is needed for that. Unfortunately, both of the registries do not support WHOIS / ID Protection for their domain names, which is characteristic for most of the "country domains".What should you expect after these TLDs? We are now working on the implementation of .DE and .EU domain names. Our developers will do their best to complete these TLDs by the end of November.

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09/13/2007 - Htaccess Code Generator has been Included in the Web Hosting Control Panel
We are happy to announce that new software, called .htaccess Generator, has been made available in the Web Hosting Control Panel. Its purpose is to allow you to create many widely used .htaccess file features.
Where is the .htaccess Generator?You can find the .htaccess Generator in the new Elefante Administration Tools section in the Web Tools menu. The new section includes also the Hotlink Protection and IP Blocking tools that have been taken from the Elefante Marketing Tools section. If you want to create .htaccess files you can also go to the desired location using the Control panel's File Manager and click the .htaccess button that is available there.
Where is the .htaccess Generator located?We have developed this tool taking into account your need to create .htaccess files and the fact that these files are sometimes not functioning properly due to incorrect parameters. The new generator will create the files properly so that there will be no need for you to contact our Technical Support team with regard to problems of such kind. Of course, we are always ready to help if problems with malfunctioning .htaccess files hosted on our servers appear.
What features have been made available in the .htaccess Generator?The features have been grouped in the following six sections depending on their purpose:
default index page
additional MIME types
authentication - allows IP and password authentication
mod_rewrite - allows host authentication, wrong URLs redirection to another web server, language-based redirection and blocking sites by referrer
custom error documents - allows the setting up of custom Error 400, 401, 403, 404 and 500 pages, as well as document redirection to a new URL
other options - allows the enabling of Server Side Includes (SSI), hotlinking protection and PHP inclusion in HTML files
How can you apply the generated .htaccess code?As soon as the form has been completed and submitted, the .htaccess code is generated. For your convenience, the code is being displayed in a text box so that you may choose whether to add it to an existing .htaccess file, or to have the file created in the selected location.
We trust you will like the new tool, as we are always happy to make our services easier for you to use.

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09/12/2007 - Romanian Language in the Control Panel Now
It is our pleasure to announce that the Web Hosting Control Panel supports Romanian language now. We believe that this will make the web hosting services that we are providing more pleasant for our customers from Romania.You can set the language of your Control panel to Romanian from the Customize Control Panel section that is available in the My Account menu, or through the Customize Control Panel icon at the bottom of the Control panel's main page.

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09/04/2007 - Setup New Account from Your Control Panel
A new feature has been made available in the Control panel. It enables you to sign up quickly for a completely new hosting account when the current hosting account has insufficient resources or in case a new project is about to be started. That's not all - a new interface has been developed for the signup process. It has the features of a Shopping Cart with its main advantage - allows management of the items that are being ordered without losing sight of them.
Let's choose the Setup New Account link in the web hosting control panel and take a short tour through the steps of the signup process using the new interface.
Step 1: Select a hosting planIn the first step of the wizard you will get acquainted with the hosting plans that are currently on offer. To review the plan features and compare the hosting plans that are available for purchase, choose the Compare plans tab. To proceed to the next step, click the Order button that corresponds to the plan that suits your needs. Note that in the Cart table you can use the Change plan link to switch to another hosting plan at any time during the signup process.
Step 2: Select domainIn this step you must choose the domain name that you want to host in the new hosting account. You can register a domain name, or transfer an existing one, registered with another registrar. There is an option also to host your existing domain name without transferring it. Once you enter a domain name for registration / transfer and click the Add domain for hosting button, you must add to cart the domain that you've chosen in the results' list. Of course, you can use the Change domain link to change the domain name whenever you want.
Step 3: Account infoHere we come to the place where you must submit the information needed in order to create the new hosting account. It is very important to enter the username of the new Hosting account and make sure that the contact e-mail address is correct because the new account information will be sent there. The same information will appear in the WHOIS of the domain that is ordered for registration or transfer.
Step 4: Select paymentFinally, we come to the last step of the wizard where you must select the preferred payment method (credit card or PayPal). Make your final decision whether you would like to have the web hosting account created and, if everything is in order, use the Next button to complete the signup process and submit the payment.
09/03/2007 - Elefante Free Scripts Installer 2.0 is Online
We aim at making our services a real pleasure for you. Our desire is to enable you to do more with fewer efforts. After the several Control panel upgrades that we have made recently, we are presenting to your attention now the new version of the Elefante FREE Scripts installer. Considering your feedback, we've tried to improve this useful tool and the result is a more intuitive and less time-consuming scripts installer, which now offers you more scripts. We hope that you will like it. We'll give you an idea of what you should expect to see:
New InterfaceThe new interface will allow having all the scripts displayed at once. One look at the Control Panel will be sufficient to see the various categories and the corresponding scripts.
More informationWhy going to each script's page to see what its purpose is? Placing the mouse on the script's name will show you a short description, which will give you an idea whether this is the software that you are looking for. If it isn't - no problem, you will have some other scripts in the list to choose from.
One click for complete managementA single click on the chosen script will give you the complete information needed for its management: software name, version and description, the option of installing the given script as well as the current number of the installations with the corresponding administrator URL.
Script administrationThe new administration panel is available in the Installed Applications section. A single click on the link in the Admin URL column will give you full information about the script - date of the installation, the database that was used, as well as the administrative login information.
Script versionsWe will do our best to keep the versions of the scripts that will be available in the Elefante FREE Scripts installer up-to-date. Every time there is a newer version, we will make it available for installation. You should bear in mind also the following:
It is your obligation to install new software versions and updates of the versions that you have already installed. Some programs don't have updates and thus they may cause security issues. We are not responsible for any security issues that may arise as a result of non-updated versions of the scripts.
We do not provide support for these scripts. Contact the development companies or check the support forums in case you experience any problems with the installed applications.
Thank you for being with us and for helping us improve our Hosting services.

09/03/2007 - Elefante Free Scripts Installer 2.0 is Online
We aim at making our services a real pleasure for you. Our desire is to enable you to do more with fewer efforts. After the several Control panel upgrades that we have made recently, we are presenting to your attention now the new version of the Elefante FREE Scripts installer. Considering your feedback, we've tried to improve this useful tool and the result is a more intuitive and less time-consuming scripts installer, which now offers you more scripts. We hope that you will like it. We'll give you an idea of what you should expect to see:
New InterfaceThe new interface will allow having all the scripts displayed at once. One look at the Control Panel will be sufficient to see the various categories and the corresponding scripts.
More informationWhy going to each script's page to see what its purpose is? Placing the mouse on the script's name will show you a short description, which will give you an idea whether this is the software that you are looking for. If it isn't - no problem, you will have some other scripts in the list to choose from.
One click for complete managementA single click on the chosen script will give you the complete information needed for its management: software name, version and description, the option of installing the given script as well as the current number of the installations with the corresponding administrator URL.
Script administrationThe new administration panel is available in the Installed Applications section. A single click on the link in the Admin URL column will give you full information about the script - date of the installation, the database that was used, as well as the administrative login information.
Script versionsWe will do our best to keep the versions of the scripts that will be available in the Elefante FREE Scripts installer up-to-date. Every time there is a newer version, we will make it available for installation. You should bear in mind also the following:
It is your obligation to install new software versions and updates of the versions that you have already installed. Some programs don't have updates and thus they may cause security issues. We are not responsible for any security issues that may arise as a result of non-updated versions of the scripts.
We do not provide support for these scripts. Contact the development companies or check the support forums in case you experience any problems with the installed applications.
Thank you for being with us and for helping us improve our Hosting services.

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08/17/2007 - Customize 400, 401, 403 and 404 Error Pages
New options are available in the Subdomain Manager in the webhosting Control panel. Until now, one of the features in this section was allowing to set up the ERROR 404 page for each virtual host (domain or subdomain) and the options were: to use the system Apache error page, or to set a website URL that will open in case someone mistypes the host URL.
Now, in the Subdomain Manager, besides the ERROR 404 page, there are options to manage also 400, 401 and 403 error pages. Thus you will have control on the error pages that appear when there are problems with your hosts or with the server.
Please note that the new feature is available for the hosting accounts located on the servers from SupremeCenter5.com to SupremeCenter15.com for now. If you have any questions or meet any difficulties while setting up the error pages, feel free to send your inquiry in a trouble ticket that can be opened from the Help Center section of the web hosting Control panel.

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08/13/2007 - New TLDs For Domain Registration / Transfer
New top-level-domains (TLD) have been made available for registration and transfer through the Domain Manager of you Control panel. More TLDs give you a chance to get a domain name that will fit better to the purpose and the target-group of your website.
The new TLDs that you can order now are:.cc .tv .name .cn .com.cn .net.cn .org.cn .tw .com.tw .idv.tw .org.twThe TLDs that we have been offering for registration so far are:.com .net .org .biz .us .info
To see the new TLDs, select the Register / Transfer tab in your Domain Manager, or click the Register / Transfer button in the Upgrades menu.
In the Register / Transfer page you can select the box under the domain search bar for the TLDs that you would like to be included in the search. Please note that the pricing varies for the various TLDs and you can check it in the table that is on the right hand-side in the same page.
In order to see what the features of the TLDs are, (which can have ID Protect, which you can lock, etc.) just click the TLD Info link and all the information will be displayed in a table.
NOTE: If you can't find those TLDs in the Domain Manager of your web hosting Control panel, please submit a trouble ticket to our support in order to receive instructions on how to order such domain names.

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08/01/2007 - WHOIS / ID Protect Service Available
Today we are launching a new service that concerns the security of your domain names. The service is called ID Protect (also known as WHOIS / ID Protect) and is purposed to protect your personal or business information displayed in the WHOIS from spammers, fraudsters and solicitors who use the WHOIS data (e-mail addresses, phone numbers, etc.) illegally. In other words, once the service is activated, the registrar will display fictitious details in the WHOIS, so that the real information will stay hidden, but all the e-mails that are sent to the fictitious e-mail address will be filtered and forwarded to the actual e-mail address set in the WHOIS.
The ID Protect service can be ordered only for domain names registered with us, and has its own expiration date that is not related to the expiration date of the domain name. Another important thing is that this service is available for the .com / .net / .org / .biz / .info TLDs, but is not supported by country domain names like the .us TLD.
Let's see how to activate WHOIS protection for your domains.
ID Protect for new domain(s)
Just start the domain registration process from the Register / Transfer tab in the Domain Manager of the web control panel. At the top of the page, where you must setup the WHOIS information and order the service, you will see the domain name(s) that you have selected with the option to choose whether you want to activate ID Protect service and for how many years. When a domain is registered and the ID Protect service is activated, a green-shield-icon will be displayed in the Domain Manager. A single click on the icon will allow you to enable or disable the service.
ID Protect for already registered domain(s)
There are three ways to order ID Protect for domain(s) that have been registered with us. The easiest way is to get into the Domain Manager and there click the Add link in the ID Protect column for the domain that you want to protect. The other way is to use the Quick Controls option in the upper-left corner of the web Control panel. In the panel with the information for the domain that you have selected, you will find a WHOIS section with an Order ID Protect link. If you have activated the service for that domain, in place of this link there will be a Manage ID Protect link that will allow you to enable or disable the protection. The third way to order the ID Protect service is to choose the Edit WHOIS option in the Domain Manager and to choose the green Order WHOIS / ID Protection link that is available there.
Management of ID Protect service
ID Protect service that is already active can be enabled or disabled at any time. This can be done using the Manage ID Protect link located in the Quick Controls panel of the domain names, or with a single click on the green shield for the selected domain name in the Domain Manager. It is recommendable that you disable the ID Protect service, when you are attempting to transfer a domain name away to another registrar, in order to approve the transfer request that is usually

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11/21/2007 - .DE Domains Available for Registration and Management
The .DE TLD has been made available for registration and management in the Control Panel. This is the TLD for Germany and we believe that its implementation will meet the needs of our customer from Germany. It is worth mentioning that the registry of this domain, DENIC, has a few special requirements for the registration and management of .DE domain names and here you can learn about them. WHOIS / Contact Information:In order to approve a registration request, the registry has set a requirement for street address or P.O. Box within Germany in the administrative contact section. To fulfill this requirement, an additional step has been added after the WHOIS information Please note that the .DE registry, DENIC may not approve the registration if the address is not correct. Registration Period:The registration period varies between 1 to 10 years. Renewals for multiple years are possible as well. Domain Renewal:.DE domain name can be renewed successfully up to 10 days before the expiration date. When less than 10 days are left to the domain's expiration date, it gets a "Transit" status and the registry attempts to contact the registrant. If, after 4 weeks, there is no response, the domain is transferred to DENICdirect for further management and the registrant must contact then, in order to renew the domain name. WHOIS / ID Protection:This service is not applicable for .DE domain names. Registrar Change / Transfer:It is not possible to change the registrar of .DE domain names. We believe that the information that we have provided would be sufficient to clarify the situation with the .DE domain names. In the Register / Transfer tab of the Domain Manager, there is a TLD Info page where one can find a detailed review of all TLDs on offer.

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06/26/2007 - Auto-hosting for New Domain Names
As you know, in April we launched the new Domain Manager with a lot of new features and an improved usability, but we did not stop there. We have implemented a new feature that we bet you'll like. Until now, each domain that you registered or transferred through the Domain Manager had to be manually added to the Hosted Domains to work with your web hosting account. Although it didn't seem to be a big problem, an additional action was required by you and knowing that time is money, we have tried to save some of yours.
More details about the new feature
The domain order procedure has been changed slightly and now it is smart enough to ask you whether you want to host the domain that you are registering, instead of leaving it with a "floating" status and use it at a later time.
But what if the web hosting plan that you have now does not allow you to host additional domains? Well, the system will check if your plan has available domain hosting slots and if there aren't, it will suggest the most appropriate upgrade option.
At the last step, the complete information about the services that you have selected is displayed, so that you can see clearly what you are going to order and what the price for each service is.
This improved order procedure makes it possible to register/transfer domain names and get them ready for use more easily than before. Having this in mind, we hope that you would consider taking advantage of this new functionality of the Domain Manager.

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06/18/2007 - Billing System Upgraded Successfully
It is our pleasure to inform you that we have successfully implemented the previously announced back end upgrade to our billing system. Now you will be able to purchase services in a much more user friendly billing environment, where order processing and verification are much faster than before.
We would like to ask you for your feedback about the newly improved billing system. The more reports we receive, the more certain it will be that any eventual problems have been detected and therefore eliminated in good time by our team of developers on duty.
With this significant upgrade - we are paving the way for more upcoming introductions to our billing system in the foreseeable future, such as:
Recurring billing - this upgrade is intended to give you more freedom in terms of annual payment cycle set-up. Thus you will stop caring about expiration dates any more - renewals will be processed automatically if the option is chosen. This upgrade will be tightly connected with the introduction of banking into our billing system (our bank will be Barclays Bank, UK's 3rd biggest bank), which will become the main payment method along with PayPal. The direct work with a bank will significantly cut off billing expenses, making our system much more cost-effective. The recurring billing solution is scheduled for release in August/September.
Multiple domain registrations for multiple years - this is a really important option for serious hosting business intentions, which is scheduled for release in July. You have been using intensively the multiple-domain-registration option for about an year now and that makes the multiple-year upgrade reasonable. With this upgrade your domain names will be protected against expiration and the page ranking of your web pages will be improved as well.

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05/10/2007 - The new Domain Manager is online!
Dear Valued Customers,
We have news for you! We are pleased to announce that the new Domain Manager is online. It is a lot more intuitive and informative and has many new features. Plus, new shortcuts for everyday use were added to the Web Hosting Control Panel for your convenience.
The Domain Manager: What's the whole story about?Up till now, you have been using the Domain Manager exclusively to manage WHOIS information, DNS settings, Registrar Lock status and EPP authorization key - features concerning domain registration only. Our team has developed the new Domain Manager as a joint solution for management of registered and hosted domain names from one place, thus saving your time and making it more convenient for you.What's new?
New domain management options are now available. Domain parking is the most important option that we have implemented. It applies to domain names registered through the Domain Manager. In order to have a domain name parked, it must have a Floating" status. We have implemented two parking solutions for you. You can either set up a website template (Standard, For Sale or Under Construction) that we have developed, or set up a redirection URL.

Domain renewal for up to 5 years is possible now. This option, together with the multiple-year domain registration option, prevents you from worrying about your domains' expiration dates and considerably improves their page rank.

The new advanced interface of the Domain Manager contains a menu comprised of 6 groups. The names given to these groups are self-explanatory for the status of the domains located inside. It is worth mentioning that those domains, which have just been registered, have a "Floating" status, and that you can choose whether to host or park them.

The Domain Manager is more informative now. Just one click on a domain name is sufficient to provide you with the information needed to manage its WHOIS, subdomains, e-mails and web content through the File Manager. The complete domain information is accessible via the View all domain details link. Information about the domains' current Google and Alexa rankings is available as well.

The new shortcuts in the Web Hosting Control Panel: The Quick Control shortcut, which is now available, will make the management of any chosen domain name that is currently hosted much easier. It presents the complete information about a given domain that is available in our system.

A Visit Store link has been added to the Web Hosting Control Panel as well. Thus, you will be able to visit our webstore and stay up to date with the latest offers.
As always, additional information about functionality and the meaning of the designation is available in the Help section of the Domain Manager. Tutorials will be added as well, and the Help Center's F.A.Q. section will be updated soon.

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05/02/2007 - Custom php.ini configuration is available!
Due to the high demand from most of our customers, we are adding a new feature, which allows you to customize the php.ini file for all your PHP-based scripts and applications. Now you can control some of the settings of the PHP interpreter by modifying a PHP configuration file called php.ini. This file enables you to choose whether global variables are turned on, the directory to upload files to when you write scripts, and the maximum allowed size for uploaded files. Depending on the PHP runtime version you have selected for your scripts in the PHP Settings section of the Control Panel, you can edit the php.ini file for both PHP 4 and PHP 5. To do so, simply browse through the contents of your /sys folder, located in the root of your account. There you will find two folders - php4 and php5, inside each of which there will be a separate php.ini file. If you are using PHP 4 for your scripts, just edit the php.ini located in the /sys/php4/ folder with a text editor. All .php files in your account will adhere to the settings you've just applied, once you save them. This means that the modification you make will affect all .php files recursively in all your account's folders. For more information and typical php.ini settings, please visit the core php.ini directives web page.

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02/22/2007 - New section PHP Settings has been introduced!
A new section has been introduced in the Control Panel, which allows you to easily manage the way your PHP-based applications are handled and run by the web server. You can choose whether PHP 4 or PHP 5 to use by default. PHP 5 is now officially supported on all servers. There are several differences in the configuration and in the way certain functions and expressions are handled. PHP 4 has a larger installed base at this point, but since PHP is a server side script, it will hardly affect the end user. PHP 5 is simply a newer release, which offers its own improvements and add-ons. However, there might be some incompatibility issues when certain applications are run on both versions. You should use PHP 5 only if it is required by the script author.

02/07/2007 - Dutch language added to the Control Panel.
This innovative web hosting Control Panel is now translated and available in Dutch. Starting today, all clients from the Netherlands will be able to use it in their native language. The addition of the Dutch language is a result of our commitment to offer excellent customer support. You can change the language of the web hosting control panel through the drop-down menu at the top right of the control panel as well as through the Customize Control Panel section of the My Account drop-down menu at the top of the control panel or through the Customize Control Panel icon at the bottom of the home page of the web hosting control panel.

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02/07/2007 - Dutch language added to the Control Panel.
This innovative web hosting Control Panel is now translated and available in Dutch. Starting today, all clients from the Netherlands will be able to use it in their native language. The addition of the Dutch language is a result of our commitment to offer excellent customer support. You can change the language of the web hosting control panel through the drop-down menu at the top right of the control panel as well as through the Customize Control Panel section of the My Account drop-down menu at the top of the control panel or through the Customize Control Panel icon at the bottom of the home page of the web hosting control panel.

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09/19/2006 - Allowed CPU usage has been increased!
Our constant efforts continue with the improvements of the web hosting services that we offer. The allowed CPU usage of each and every hosting account has been vastly increased. The CPU usage stands for the average server load generated by your scripts during a specific time period - an hour, an entire day or a whole month, and is estimated by comparing your CPU time to the total CPU time (100%), which is assumed to be 34560 seconds. You should often check this value in order to comply with the maximum allowed CPU usage for your particular account type. The allowed CPU usage has been increased from 3% to 4.5%. We believe that the new value will give you more freedom when you host high CPU consuming applications such as blogs, forums, cms etc. However, you should always check if there are any new versions or security updates for your applications. Usually, the new versions are more optimized than the old ones in terms of resource usage.

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09/19/2006 - Allowed CPU usage has been increased!
Our constant efforts continue with the improvements of the web hosting services that we offer. The allowed CPU usage of each and every hosting account has been vastly increased. The CPU usage stands for the average server load generated by your scripts during a specific time period - an hour, an entire day or a whole month, and is estimated by comparing your CPU time to the total CPU time (100%), which is assumed to be 34560 seconds. You should often check this value in order to comply with the maximum allowed CPU usage for your particular account type. The allowed CPU usage has been increased from 3% to 4.5%. We believe that the new value will give you more freedom when you host high CPU consuming applications such as blogs, forums, cms etc. However, you should always check if there are any new versions or security updates for your applications. Usually, the new versions are more optimized than the old ones in terms of resource usage.

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09/15/2006 - Web Hosting Control Panel v1.2 has just been released!
We are proud to announce that today we launched the latest version of our well-known hosting Control Panel. The new Control Panel v1.2 now features the following major improvements:
Modified titles and descriptions of the main sections;
Quick domain registration and transfer;
Multi-year bulk domain registrations and transfers available in the Domain Manager;
Detailed Context Help in each and every main section under the Show/Hide Help link;
Advanced Load Stats with additional resource reports allowing you to examine the exact running processes; If you have any questions or feedback, please contact our support team. Enjoy the new ultimate userfriendliness!

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08/10/2006 - Bulk domain name registrations and transfers
We are happy to announce that the entire Domain Registration section of the hosting Control Panel has been updated to accomodate the new bulk domain registrations and transfers. From now on, you will be able to register up to 50 domain names at once. For every single domain name search query you put, you will get a result showing you whether the particular domain is available for registration or transfer. If you'd like to register or transfer the .com, .org, .net, .us, .info, .biz SLD of a domain name, simply take advantage of the multiple domain registrations and transfers we are now offering!

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07/20/2006 - New features in the hosting Control Panel!
Hello, We are happy to announce that we have just added some tweaks and new features into our great hosting Control Panel. The quick and easy help tooltips now show over all icons on the Home page when you point your mouse over them. A RSS news generator has been added to the Elefante tools section. You are now able to modify the MX records of your subdomain names.If you are not sure what a certain section of the Control Panel does, simpy point your mouse over its icon and learn more from the easy-to-understand tooltip. It's really quick to receive help this way, isn't it?The Elefante Tools sections now offers an additional feature - the RSS News. It allows you to add free news content onto your website. Specify the news category and paste the code, that's all you need to do in order to present up-to-date information on your website. And even more, you are now able to edit the MX records for your subdomain names that you have created in your hosting account. This is done in the Custom DNS Records section.

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02/27/2006 - Control Panel v1.0 RC1 has just been launched!
We are happy to announce that today we have launched a release candidate version of our well-known hosting Control Panel. Our hard work continues in order to bring you the most easy-to-use and at the same time advanced web hosting control panel ever.Control Panel v1.0 RC1 now features a new fresh outlook of the main menus, a News section, an updated Account Usage table, MySQL Stats, Load Stats and Elefante Tools:- The Java-based menus create a new browsing experience through the main sections of the Control Panel.- Below the Account Usage table you can find the most recent hosting news.- The Account Usage table now contains the file quota of the hosting account.- MySQL Stats section will give you detailed statistics about the queriers made to your databases.- Load Stats section displays the server load per a specified time period. It is quite useful when you check what is the average load that your website(s) generate.- Elefante Tools section contains both administrative tools, as well as search engine optimization tools. You are now able to submit your web site to numerous search engines for better indexing.More new and advanced features are currently being developed and will be released very soon at your convenience. If you have any questions or feedback, please contact our support team.

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10/13/2005 - MySQL and PHP Updates
We would like to announce that on Monday, October 17, 2005 between 8AM and 10AM GMT (3AM and 5AM EST), the MySQL and PHP will be updated on all servers from our network. The MySQL server will be upgraded from version 4.0 to version 4.1. In addition to the MySQL upgrade, support for PHP version 5 will also be added to our servers. Support for both PHP 4.4 and PHP 5 will be available on our servers simultaneously. Customers who wish to use PHP version 5 need to create their PHP files using the extension “.php5”. The purpose of the updates is to improve server security and stability, and offer a larger choice of options to the web hosting customers.Short interruptions in the availability of our services are possible during the update period. Thank you for your patience and understanding

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03/22/2005 - Automated Script Installer Available
We would like to announce that an automated script installer called Elefante installer is already available in the web hosting control panel. The installer has been available for a few days and we received several bug reports and fixed a few major bugs, so we changed the version of the installer from beta 0.9 to beta 1.0 (release candidate). We intend to release the final version of Elefante in a couple of weeks. Reports regarding any remaining bugs are welcome.Elefante installer provides automated installation of over 30 popular PHP scripts grouped in the following categories: Ad Management, Blog, Calendars, Classified Ads, Content Management, Customer Support, Discussion Boards, E-commerce, File Manipulation, Groupware Tools, Image Galleries, Portal Systems, Server Management and Web Hosting Tools. The script installer is available in the Tools section of the web hosting control panel.

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01/28/2005 - New Improvements Added to Web Hosting Control Panel
We are happy to announce the substantial new improvements added to the Web Hosting Control Panel. The Web Hosting Control Panel is now available in French in addition to English, German, Spanish and Bulgarian. A completely new theme called "Kalo" has been added to the Control Panel as well. The new theme is available in the following colors: green, blue, sky blue, red and orange. You can change the theme and its color from the “Change Theme” button at the top right of the Control Panel, through the “Account Profile” drop-down menu at the top of the page and through the “Change Control Panel Theme” link in the lower part of the Control Panel home page.An even more significant addition to the Web hosting Control Panel is the introduction of Flash video tutorials for each section of the Control Panel. The Flash video tutorials are accessible from the “Support” drop-down menu at the top of the Control Panel and through the “Video Tutorials” link at the bottom right of the Control Panel homepage. When you access the video tutorials you will be taken to a list containing all available tutorial video and you can watch any tutorial of your choice. You can also choose a section of the Control Panel from the drop-down menus at the top of the page and you will be taken to the respective section of the Control Panel, where next to the “Help” link icon (a question mark) you will see a “Video Tutorials” link and icon (a film strip). If there is a single tutorial video associated with this section of the Control Panel, it will start when you click on the “Video Tutorials” link or icon. In case that there is more than one video tutorial associated with the respective section of the Control Panel, you will see the list of all available tutorials for this section. You can watch the video tutorial that you choose by clicking on the link with its title. We hope that the addition of video tutorials will greatly enhance the usability of the Control Panel, while the new theme will raise number of aesthetic choices and the French version will increase the market reach and presence of our services.

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08/06/2004 - Spam protection and E-Mail filters added
We are happy to present to your attention two brand new services, which are now available in the Control Panel.The first one is an SPAM protection, which will prevent your mailboxes from different types of SPAM. The SPAM will be detected according to different commonly accepted criteria, classified into five levels of detection. You can test all five levels (from Low to Very High) by customizing the service to delete or redirect detected messages, thus finding the level that will best suit your needs.The second service is called E-mail filters. By using this service for a selected by you alias, all incoming mail to this alias can be filtered according to conditions set by you. All messages, which correspond exactly to the conditions you have set, can be deleted or redirected to any other e-mail address.(Note that this is a generally set e-mail filter and messages cannot be redirected into different folders but only to e-mail addresses.)If you can think of more useful conditions for filtering messages or you have any suggestions about the service in general, do not hesitate to send them over to the support team.

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Anti-virus protection added on all SupremeServer servers
Anti-virus protection added on all SupremeServer servers
The long-expected protection from e-mail viruses is already a fact from the beginning of this week (April 12, 2004). An automated anti-virus protection was installed on all servers from the SupremeServer hosting network. This applies to all SMTP and POP3 servers.The anti-virus software contains definitions of over 20,000 existing viruses.Virus definitions are updated every two hours (120 minutes). This guarantees maximum protection to all SupremeServer hosting customers.If your PC is infected by a virus, which is spread by e-mail, SupremeServer anti-virus protection will not allow the virus to spread using SupremeServer SMTP servers. The same is valid when you receive your e-mail from our POP3 servers. You should all be aware of the fact that any anti-virus protection can save you only from existing and recognized viruses. This is so, because unfortunately the people who create and spread viruses over the world have the last say on this issue.SupremeServer asks for understanding from all our hosting customers regarding viruses. We are all vulnerable to every new virus on the Internet and cannot be protected in any way until a definition for this virus is written. This takes some time. SupremeServer hopes that you will be satisfied with this new, extremely useful and completely free service.

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Load average table added
A table for monitoring the server load is available for your convenience. It is located into the "Server Information" section. The table contains the load average for 3 periods - 1 minute, 5 minutes and 15 minutes load average. Do not wonder if the load does not change every time you refresh the page. In order to avoid increasing the server load we have set a 15 minute table update term.The server load will rise to 1.5 - 2 everyday between 10 p.m. to 11:30 p.m. EST as this time is used to run the daily backups which cause greater disk usage.If, for any reason, you see the server load higher than 2 at any other time, you can request help as this could be evidence for possible spam activity. We will investigate all reports for higher load and stop any spam activity.

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Access and error logs
Many updates introduced today! Access and error logs are now available.

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We added Custom MX and A records.
Ability to modify the MX and the A records is available now. To do this, enter the "Custom DNS records" menu.

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SSL certificate generation
We have added an option for generating of SSL certificates.

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OS Commerce and formmail scripts sending problem
Webmasters using OS Commerce and formmail scripts on our servers might experience problems setting up the posting of customer forms due to the following restriction in our mailserver:Either the 'From:' or the 'To:' field of the form must contain an e-mail address hosted on our server.By default, these forms use the webmaster's e-mail address in the 'From:' field (which is usually hosted on a different server) and that's the reason messages are rejected.

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